Terms & Conditions
These terms cover what you get when you buy a Tellal submission plan, what we need from you, and what happens if something goes wrong.
The service
Tellal is a productised service. You pay once for a plan and a person submits your product to the directories covered by that plan, then sends you a report with a confirmation link or success message for every listing.
What we need from you
You provide the product details we submit on your behalf and confirm you have the right to publish them. We cannot file a campaign without a working product URL, a description, and a logo.
What we do not promise
Directories decide for themselves whether to approve a listing. We file every submission on your plan, but we cannot guarantee a specific number of approvals, a ranking position, or a domain-rating figure.
Refunds and cancellations
Plans are one-time purchases. If work has not started, we refund in full. Once submissions are underway we refund the unfiled portion.
Changes to these terms
We may update these terms as the service changes. When we do, we revise the "last updated" date above and, for material changes, email active customers.
Contact
Tellal — legal@tellal.co. For campaign and billing questions, hello@tellal.co.
Questions about this policy?
Write to legal@tellal.co and we will respond within one business day.