Privacy Policy

This policy explains how Tellal handles the information you share with us when you buy a submission plan, email us, or browse tellal.co. We keep it short on purpose: we collect what we need to file your listings and nothing else.

By using Tellal you agree to the practices described here. If you do not agree, please do not submit your product details to us.

We collect the details required to submit your product to directories, plus the minimum needed to run the business.

• Product details you send us: name, URL, description, category, logo, screenshots, pricing.
• Contact details: your name and email address.
• Billing records: handled by our payment processor; we never see or store full card numbers.
• Basic usage data: pages visited and referring source, in aggregate.

We use your product details to create and submit listings on your behalf, to follow up on pending submissions, and to compile your report. We use your email to send the report, answer questions, and — only if you opt in — occasional product news.

Directory submissions are public by nature. The product details you send us will appear on third-party directory websites, and we may list your product on Tellal Tools and mention it in our newsletter as part of your plan. Do not send us anything you are not willing to publish.

We share your product details with the directories we submit you to. We also use a small number of service providers to operate Tellal — payment processing, email delivery, and analytics. We do not sell your personal information to anyone.

We use a minimal set of cookies: one to keep your session working and one for aggregate analytics. You can block cookies in your browser; the site will still work. We do not run advertising trackers.

We keep submission records and reports for as long as your campaign is active and for two years afterwards, so we can re-verify listings or resolve disputes. Billing records are kept as long as tax law requires. You can ask us to delete your account data at any time.

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to certain processing. Email us and we will act on the request within 30 days.

Product details and reports are stored on access-controlled infrastructure and transmitted over encrypted connections. No system is perfect, so we limit what we collect and how long we keep it.

Plans are one-time purchases. If work has not started, we refund in full. Once submissions are underway we refund the unfiled portion. If you are unhappy with the outcome, write to us and we will make it right or refund you.

We may update this policy as the service changes. When we do, we revise the "last updated" date above and, for material changes, email active customers.

Tellal — legal@tellal.co. For campaign and billing questions, hello@tellal.co.